Ask HN: What is the service that provides the customer support chat popup?
6 comments
There are hundreds of companies that provide this ranging from free to very expensive. This product category is called: Live Chat software.
Here's a list of many providers: https://www.quora.com/What-are-the-best-live-chat-solutions-... . And here is the Quora topic: https://www.quora.com/topic/Live-Chat-Software-1 .
Here's a list of many providers: https://www.quora.com/What-are-the-best-live-chat-solutions-... . And here is the Quora topic: https://www.quora.com/topic/Live-Chat-Software-1 .
Probably Intercom: https://www.intercom.com/
Crisp does that, and is able to integrate with Slack to reply to visitors - in addition to its Web dashboard.
Website: https://crisp.im/
Disclosure: I am the co-founder.
Website: https://crisp.im/
Disclosure: I am the co-founder.
Intercom.io - very popular, no free plan
Drift.com - similar to intercom, has a free plan
Tawk.to - never used it, but my carrier does
Drift.com - similar to intercom, has a free plan
Tawk.to - never used it, but my carrier does
Tawk.to is free and good. Also does pretty solid analytics.
tawk.to does the job nicely..and probably the most widely used, and you can't been the price.. 100% free! :)
A chat box pops up in the bottom right corner of the screen where you can chat with a customer service rep.