Atlassian is Down(atlassian.com)
atlassian.com
Atlassian is Down
https://www.atlassian.com/software/statuspage
16 comments
David from the Atlassian SRE team here. AWS Direct Connect is experiencing an outage in their US East Region: https://status.aws.amazon.com, which is causing connectivity issues for most Atlassian products and services. We're working hard to get everything back up and running. Please check http://status.atlassian.com for the latest updates. We're posting regularly and will continue to provide updates there.
Will there be a postmortem blog post or some other summary about this?
https://status.aws.amazon.com/rss/directconnect-us-east-1.rs...
We are investigating increased packet loss possibly impacting some AWS Direct Connect customers in the US-EAST-1 Region.
We are investigating increased packet loss possibly impacting some AWS Direct Connect customers in the US-EAST-1 Region.
"investigating increased pocket loss" is a nice way to put it.
it's been 100% packet loss here all day :)
it's been 100% packet loss here all day :)
Bitbucket briefly blamed the issue on AWS us-east-1 too, until they scrubbed it and just said "cloud provider". Here's what they said then:
Identified - Component services in AWS us-east-1 are currently unreachable due to upstream incident. We're attempting to route as much as possible away from the affected components now.
Identified - Component services in AWS us-east-1 are currently unreachable due to upstream incident. We're attempting to route as much as possible away from the affected components now.
Currently returning a 500 error at 14.49 UTC.
Affecting hosted JIRA and Confluence.
Status page: https://status.atlassian.com/
Affecting hosted JIRA and Confluence.
Status page: https://status.atlassian.com/
We're having problems pushing to repositories (git over ssh). Currently blocking after the following
Counting objects: 24, done.
Delta compression using up to 8 threads.
Compressing objects: 100% (22/22), done.
Writing objects: 100% (24/24), 2.87 KiB | 2.87 MiB/s, done.
Total 24 (delta 16), reused 0 (delta 0)
https://status.bitbucket.org/ shows:
All HTTP-based services unresponsive Subscribe Investigating - We're seeing high response times on all HTTP-based services, and are investigating now. Mar 2, 14:49 UTC
All HTTP-based services unresponsive Subscribe Investigating - We're seeing high response times on all HTTP-based services, and are investigating now. Mar 2, 14:49 UTC
When I wrote the comment there were no such notice. Also SSH has shown operational all along.
https://support.atlassian.com/ is still available in case you want to raise a case, everything else seems down.
Our Jira Cloud instance is still up, for now, so it might be isolated to one DC.
our jira cloud instance remains down at 17:37 UTC
...and we're back online at 18:33 UTC.
from AWS:
> The root cause of this issue was network reconvergence following the loss of power at a network facility. Connectivity to instances and services within the Region was not impacted by the event. The issue has been resolved and the service is operating normally.
from AWS:
> The root cause of this issue was network reconvergence following the loss of power at a network facility. Connectivity to instances and services within the Region was not impacted by the event. The issue has been resolved and the service is operating normally.
This is becoming a common thing for bitbucket?
Think I will be switching to GitHub.