Social Customer Service is the new Marketing hero(unbabel.com)

11 pointsby fmfamaralvor 8 Jahren1 comments

Social Customer Service is the new Marketing hero

https://unbabel.com/blog/social-media-customer-service/

1 comments

Xbox is one the best examples out there of how social media can be used for customer support and happiness. Not all kinds of audiences would like to be supported on Twitter though :)