Ask HN: Experience with AWS goodwill in case of self-inflicted high bills
9 comments
I had similar case and it was handled very quickly, consider making a better ticket with explanation, actions you performed to stop accumulating costs and future steps to prevent same kind of problem from happening.
Ah recursion and serverless. A classic big cloud footgun
Well.. I created a fork bomb on AWS Lambda. It was supposed to check a condition before self executing with a new payload, but the check was borked, so it just always self executed.
It turns out, if you do this _directly_, and not through a second service like Event Bridge, AWS will notice this fact, and will just suspend your lambda for a few minutes until all the executions die out.
It was only a $20 mistake in the end.
The real nightmare with Event Bridge is the default "retry" threshold is 185 times. It's a nuclear level nightmare. I just use the cron part now.
It turns out, if you do this _directly_, and not through a second service like Event Bridge, AWS will notice this fact, and will just suspend your lambda for a few minutes until all the executions die out.
It was only a $20 mistake in the end.
The real nightmare with Event Bridge is the default "retry" threshold is 185 times. It's a nuclear level nightmare. I just use the cron part now.
First step is pro-actively calling them and speaking to a human.
It does happen but you need to be pro-active and not waiting on a reply to a ticket.
I can imagine that ticket slowly sinking to the bottom of the pile as nobody wants to take that on or make that decision, especially in writing!
It does happen but you need to be pro-active and not waiting on a reply to a ticket.
I can imagine that ticket slowly sinking to the bottom of the pile as nobody wants to take that on or make that decision, especially in writing!
[deleted]
Akash Network is your next stop ;)
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For example, I have generated a 4000$ bill within 24 hours by an AWS Lambda function reading a row from a DynamoDB table and then called itself again using an EventBridge event ;( And that with a concurrency of 300 and so I quickly reached the 4000$ within a few hours.
I immediately opened a support ticket, but it's been 4 weeks now and it seems nobody can or wants to help me.
What are your experiences?