2. Make the customer service rep give me his direct e-mail and phone number (extension) so I can send a copy of all the tracking numbers and keep calling him back to ask for an update, every single day.
3. I'd buy a plane ticket to California and visit them in their office, face to face, with all the proof inside an envelope with me.
This is 120k we're talking about, I'd do quite a lot to get all my money. Currently I am dealing with a company that owes me 5k estimated, maybe a bit more, and they're paying me $300 a week in small amounts and it's really pissing me off. I've already moved to a new company to work with, that is reliable and have been so far, but I really hate when shit like this happens.
1. Send them a letter with the tracking numbers.
2. Make the customer service rep give me his direct e-mail and phone number (extension) so I can send a copy of all the tracking numbers and keep calling him back to ask for an update, every single day.
3. I'd buy a plane ticket to California and visit them in their office, face to face, with all the proof inside an envelope with me.
This is 120k we're talking about, I'd do quite a lot to get all my money. Currently I am dealing with a company that owes me 5k estimated, maybe a bit more, and they're paying me $300 a week in small amounts and it's really pissing me off. I've already moved to a new company to work with, that is reliable and have been so far, but I really hate when shit like this happens.
Best of luck to ya :)