Almost every Uber Black and Black SUV I’ve ordered was a Chevy Suburban or GMC Yukon.
The quality is across the board, but one thing I’ve found consistent is the terrible quality seats. The seats feel like it’s just cardboard supporting you that pops in and out as you move with the car.
It’s rare to get an actual luxury car even when paying more.
Their promise of “professional” drivers is also wild. Sometimes you get a guy who’s friendly and seems eager to please and helpful with luggage, but I’ve had plenty of downright rude drivers who feel inconvenienced by my presence.
My only experience with a dirty Waymo was smell. I reported it in app and got a message they recalled it to be cleaned.
I think the fact they can just take a car out of rotation and to the hub which probably has dedicated cleaning staff is a big reason it will last.
Your average uber driver is desperate to work. I’ve seen a driver open his trunk and clean up urine from a drunk female passenger he just dropped off in front of me and then just carry on with our ride like it was no big deal.
I do. Sometimes almost 50%. I also do dumb things like order an Uber Black because I wanted a nicer ride or an XL because I don’t want to be shoved in the back of a model 3 even with just 2 people.
- To not feel weird about the little things like talking or rolling down my windows or setting an AC Temperature
- To know exactly when and where my driver will pick me up down to the exact curb.
- To not have to make small talk with a person. Even when requesting quiet preferred you’ll get an uber driver who wants to share their life story or trauma dump on you.
- To not die. I’ve been in some terrifying Ubers with either bad drivers or just exhausted ones.
Uber also can increase the cost of the ride on you with unexpected routes or time. Yes you can complain, but I am sure plenty don’t even notice.
The math isn’t wrong, but it’s not so black and white.
I’m in the camp though of “I would pay double not to deal with a human”