I've been interviewed/kept a personal video diary since the 3rd grade (over 15 years) and I can attest to the benefits mentioned in the article.
A friend and I started a company that helps make it easy to tell your own story and prompts to with questions to get started. It's called "Emberall" and is on the iOS App Store if you want to try it out.
>This works because Amazon heavily favors customers in their A-Z Guarantee claim process, and sellers don’t tend to record video evidence when shipping expensive merchandise (which they should)
FWIW my friend and I made an app called "Emberall" it makes it easy to record/label video and save it to the cloud. It's mostly used my new moms recording their kids, but would be equally useful to anyone that wanted to regularly record and archive video evidence like the article suggested.