Thank you for your info, some good ideas here. I have email and SMS from a lot of fans, but not the 13k followers. I realize a lot of the followers aren't real followers, but we did get a lot of response to our page, thus mostly sell out concerts and lots of private parties. I too have a couple people at Facebook trying to help, but it sounds like they can't get anywhere with the politics there. I'll check out the chat support for sure.