"None of these changes were particularly difficult to implement on a technical level, but they did require us to think carefully about the developer experience of debugging in much more detail than we had done previously." Seems like an obvious statement, but so many teams fail on this.
Thanks a lot! The product already goes beyond plain monitoring of several platforms. With existing features you can already:
- Get background information about your community members & the companies they belong to and manage them with tags and automated segmentation
- Analyze your community, create custom metrics, organize them in reports and share them publicly with your community, your investors, or your team
- Use webhooks to automate routine tasks
- Detect relevant conversations and publish them in a community help center to reduce duplicate questions and get your community's content listed on search engines
- Monitor dev-focussed community platforms to find relevant content to engage with, helping you to gain developers’ mindshare and grow your community organically