Thought this was an April Fools joke - please tell me it is! That UI looks exactly like a phishing email. And then to make users login once they click it? Exactly like a phishing email.
I like Gandi's motto ("no bullshit"), but their support is - for lack of a better word - exactly that. It's now hovering at 36 hours without a response after repeated emails to them. No excuse. I'd rather pay the $10 extra and get real phone or live chat support from anyone else. Avoid.