- Outsource non-critical tasks using upwork or odesk for under $1k
- Raise some from http://www.indie.vc/ and then, upto 30% of your ARR as debt. Repayment done as x% of your rev.
If you think, these two steps will charge you up to build & grow this business to 10m or 100m revenue biz, then don't sell.
Else, $12m is pretty much FU money. Buy 250 bitcoins, buy bunch of rental properties, invest in your health & fitness. And, travel a bit to come up with the next idea.
I have sold two companies in last 5 years. But this time, I'm building bootstrapped business with an aim to remain bootstrapped till we touch $100m ARR i.e. building for long term
All the best. There is no right answer to this so, in future, never regret whatever route you pick at this juncture.
It already has number of business operation functionalities like:
- Call center functionality or Ring Groups (you can setup who all should get a call when say a sales number is called)
- Availability feature (you can set your office timings & if someone calls you after that, he/she is directed to voicemail option without disturbing you)
- You can sent another preference like - if you are not available to take call, call will get forwarded to other team member, if he/she is not available it will be forwarded to another team member and finally to voicemail
- SMSes option is alway available. For users who have used Stripe's Atlast program and formed a company in US while operating from SE Asia or South America or Europe, they can use Justcall to manage mobile banking (get bank texts or call verification etc - most banks require US number)
- We are building this Phone Tree option where more customization will be given to users
- Also, building IVR system to let users setup IVR layer on incoming calls. Businesses will be able to deliver information to users like Ticket status (say Airline or Movie hall), Account balance (say Uber or Pizza Shop) without having someone to answer such calls for them
- CRM integrations are already in place and we are adding more CRM integrations (one in every 2-3 days)
Plus, we are very customer focused and will be all ears to your feedbacks, ideas and feature suggestions.