At http://formbit.co, I use UserDeck. It has Guides (knowledge base) and Mailboxes, which serves our purpose. I looked at some other mentioned in this thread, but this works well for me.
+1 We have built a service [0] that just does this type of use case. You can basically built your forms to receive submissions via drag and drop functionality and CRUD is handled by our dashboard at a submission level. You can also integrate with over 500+ external services without coding via zapier. On each submission, you can set to write to Google Sheet or to your CRM.
We're looking for feedback on a Form Builder product that we recently launched. The idea is to be able to create full fledged online custom forms (simple or complex) via drag and drop functionality. Once the forms are created - you can view the responses, export submissions, integration (500+ apps via Zapier), embed on websites, etc. The form builder itself supports many field types.
Additionally, you can create polls, surveys, contact form, donation forms, etc. It's a tool that every business or university needs to go from paper form to electronic format in no time. No lock-in or programming knowledge required. See the "Form Store" to see sample forms/templates.
At the moment, the pricing is straightforward and there is a free plan to get started. Try FormBit and let us know if you have any suggestion or feedback.
@deftnerd,
Thanks! During my user research and analysis in this area, VoIP.ms didn't come up. So, I appreciate for bringing it up. The responses from the user research suggested that call forwarding and easy to use call management is the number one concern in getting 1-800 numbers; thus, this project came along. As we progress, we would like to bring down the pricing.
The pricing is much more simplified, as I would put it. There are providers that would charge hidden fees and up front number registrations. This is our initial launch, would love to hear your feedback as you could be our potential customer :) and using existing services.
It will be very interesting if it was without any time delays. I currently use gmail delay hack "Undo Send", that allows something similar. It always delays my email couple of minutes and displays an option to undo the sent email.
The idea behind SendFlare is exactly what you mentioned, gaining information on your customers and possibly “know” them, as you said through statistics. One way SendFlare differentiates, is through providing many ways for users to download your content, such as Twitter Post, Following you on Twitter, Joining a mailing list or pay for it. I have a plan to generate stats on the followers/customers through social feeds (since we already know “who” the customers are).
Appreciate the feedback on the design aspects. I agree that the Download page can be enhanced dramatically, maybe even organized differently vs. showing it in accordion format. I will keep an eye on these design aspects.
I had this idea to build a community around the digital products people (including myself) sell without setting up the whole site. The shortened link with a payment system and social interactions (prior to downloading) would help with getting something in people's hand in no time while building up the interactions.
So I built SendFlare. Easily create a challenge and let the user pay for the download or make social interaction prior to download. For example, you could setup to "Post a Tweet" challenge before downloading the product. Once the user tweets the message, he/she can download the file.
Here is an example SendFlare link: https://sendflare.co/l/alice-s-adventures-in-wonderland - You can accept payment or social interaction for the product. There are still many features are missing. I think there is a potential for this product. What do you guys think? (20% Coupon: HN2015)
It's "generally" a good idea to show some screenshot on the home page, or have description about the product right at the landing page. I could see "How to Use" text, but list of features would help as well.
Also, state whether the product is free or paid (list pricing if paid).
That's a good overview. I would also not forget about the type of application. Like you said, resources are pretty cheap these days, maybe leveraging Amazon cloud and integrating with other applications could life the heavy weight that is normally required. If someone can get to 10k active users, they should also note on possible scaling issues down the line.
Would you be interested in trying something new for delivering downloads, while allowing to collect revenue and build your community? Let me know, I'm working on something very similar. My contact info is in my profile.
This is interesting: "made off with a list of the applications and programs that run on every standard JPMorgan computer". That would mean source codes of the applications?