Advice a sales coach gave me was “sales is sorting, not convincing.”
I always found that put me in the right headspace to focus on listening first, then being clear. Whether they sort themselves into a yes or no is on them.
I was just coming here to say this. I've been part of the community since 2007, which feels like a really, really long time. But I've learned a lot, both from the submissions and the comments. This is probably the only place on the Internet where I always read the comments or read the comments instead of the article.
+1 for driving being easier. We park a car on the street in Brooklyn. Normally this is a huge hassle where we have basically memorized when are good times to use the car so we can find a spot again. But twice now we have used the car and found our original parking spot still available.
I always found that put me in the right headspace to focus on listening first, then being clear. Whether they sort themselves into a yes or no is on them.