Yesterday I recorded an example of an O'reilly auto parts customer service agent to show how users can invoke them using RAG - last part of this video https://youtu.be/Qk_pVHtgcyA
There are plenty of RAG-capable LLMs in production, but still few products/UX oriented toward agentic work.
An AI product that can make purchases and API requests to external services like delivery drivers, calendars, etc. is still needed to truly enable these "agents" - which right now are basically read-only domain-specific LLMs.