It’s likely an impossible choice, between inept big four consultancy groups (that charge $$$, deliver little, and run everything through manual excel entry) vs palantir who likely will deliver results. I have no love for Palantir but at least they’re competent.
During covid, palantir had to elbow its way to sell to the UK govt and replaced dilapidated “solutions” from the big four.
This feels like a poorly controlled experiment: the reverse effect should be studied with a less empathetic model, to see if the reliability issue is not simply caused by the act of steering the model