The community here is very forgiving of software bugs, but why did the rep act that way? To paraphrase Warren Buffet, what are the incentives that directed that led to this outcome? Why did the rep in this case act so viciously?
If Hack Club did pony up the $200k the rep would probably be compensated in some way. That would increase the propensity of a rep to strong arm with short deadlines and hold their 11 year chat history hostage even if it’s not the appropriate pricing for a non-profit.
Since this is bad for Slack and Salesforce’s brand I imagine they’ll be putting in new mechanisms to disincentivize this in the future. When it comes to the rep getting paid they’ll become an expert at how to do it properly.
I would think so if the right to be forgotten was legal principle in the United States. It only applies in Europe and I don’t think it applies to court records that are public.
> What I learned from past experiences is to never use analogies. They are almost always a source of distraction, people start to argue about the analogy itself instead of the topic at hand, which is almost always completely counter productive.
As other's have mentioned, perhaps this is only for literal minded thinkers. In Pre-suasion by Robert Cialdini metaphors are identified as the most effective persuasion device. Essentially, take something the audience understands well and use it explain something else.
An anecdote Cialdini provides is from a person who had many years of being the top life insurance salesman in the country. He used a metaphor of "when you check out, your life insurance checks in". The metaphor brought up feelings of abandonment and support in a way that people quickly understood and bought into.
If Hack Club did pony up the $200k the rep would probably be compensated in some way. That would increase the propensity of a rep to strong arm with short deadlines and hold their 11 year chat history hostage even if it’s not the appropriate pricing for a non-profit.
Since this is bad for Slack and Salesforce’s brand I imagine they’ll be putting in new mechanisms to disincentivize this in the future. When it comes to the rep getting paid they’ll become an expert at how to do it properly.