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mntruell

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mntruell
·last year·discuss
> their subscriptions nerf the models context sizes etc

You can use the full-context if you prefer that cost/speed tradeoff! Just have to turn on Max Mode.

Cline is great for many users, but a bit of a different product. Lots of Cursor's value come from custom models that run in the background (e.g. Tab, models that gather context, etc.).
mntruell
·last year·discuss
We tried to make the video lowkey-ish! Appreciate any feedback if came off differently.
mntruell
·last year·discuss
Not all of them (e.g. security@)! But our support system currently is. We are standing up a much bigger team here but are behind where we should be.
mntruell
·last year·discuss
(Cursor cofounder)

Apologies - something very clearly went wrong here. We’ve already begun investigating, and some very early results:

* Any AI responses used for email support are now clearly labeled as such. We use AI-assisted responses as the first filter for email support.

* We’ve made sure this user is completely refunded - least we can do for the trouble.

For context, this user’s complaint was the result of a race condition that appears on very slow internet connections. The race leads to a bunch of unneeded sessions being created which crowds out the real sessions. We’ve rolled out a fix.

Appreciate all the feedback. Will help improve the experience for future users.