MailChimp – a $12Bn simple email marketing tooldayzero.substack.com2 points·by saastring·4 years ago·0 comments
The Wright brothers: The O.G. startup founders?dayzero.substack.com36 points·by saastring·5 years ago·22 comments
Building Customer Empathy in Engineering Teamsdayzero.substack.com2 points·by saastring·5 years ago·0 comments
saastring·6 years ago·discussIt's incredibly hard to get 'qualitative' feedback. Cold emails, or phone calls work best. However, the best thing is to look at the data and if customers vote with their wallet or with their feet.