I've had a negative experience with Deskhaus's customer service. Their product is good, but if anything goes wrong during its life you may have trouble getting a response.
In my case I wanted to ask about replacement parts because it seemed like a power surge might've knocked out the box controlling the desk - didn't get a single response despite reaching out via email and their contact form, not even a "We don't sell replacement parts and you're on your own" reply.
Devil's advocate: if they've been doing this for years (and I do agree wholeheartedly with you personally) then has it really been detrimental to game health? Presumably they have metrics indicating positive growth or they wouldn't be pushing in this direction.
Maybe it just means old players like us are no longer the target and it's to the long-term benefit of the game to tell us to pound sand as they have for years.