Congratulations to the founders for the launch, but unfortunately I had the same response.
In situations like these - intrigued but with no real understanding of what the product is - I want the video to show me a real-world example in about ten seconds flat. A more glitzy promo video has its place, but not in a post to Hacker News.
This is phenomenal work. A genuinely modern take on MUDs of old. Is multiplayer already implemented? I'm weirdly interested in starting up a good old MUD clan/guild again on an all-player killer server...
It's anecdotal, but unfortunately I'd say that the experience is much the same in single-payer Canada. I have never had a GP who is not trying to rush me out of their office as they seem to get paid by the amount of patients they see, not the quality and depth of care they provide. I now declare I have X questions up front and then work my way through them, ignoring the GP's repeated attempts to bring the appointment to a close before I'm ready.
Health care is massively broken everywhere. I don't know how we move the incentives in the system to quality over quantity.
Nice deck! And terrific market positioning; in doing my own research of trying to get all organizational data in a single place in an otherwise non-technical organization, I've done demos of Fivetran and a few of your other competitors and your analysis of their weaknesses are spot on. I'll be giving your product a try.
Really interesting concept and product - perfect for the times we're in! Desperately needs a video of the product in action on that home page, get on it! :)