Ask HN: Is Twilio necessary and required to build text and voice agents?

4 pointsby ky0unghace 11 meses9 comments

What are you guys using for text/call APIs? Any alternatives?

9 comments

jrowleyhace 11 meses

I recommend Daily.co + Pipecat! https://www.daily.co/ https://github.com/pipecat-ai/pipecat

throw03172019hace 11 meses

I have been looking into solutions since their HIPAA requirements require an enterprise plan. I have not tried yet but AWS has Chime SDK.

taf2hace 11 meses

Twilio will sign a baa

throw03172019hace 11 meses

Yes, in the enterprise tier. Very expensive.

ky0unghace 11 meses

thanks for the options! at enterprise scale, is twilio still the most reliable? happy to try other options but i want to abstract out the cpaas layer as much as possible and focus on building performing agents.

reliability and scalability is critical to me

throwawayaghas1hace 11 meses

TeleSign is a good alternative

taf2hace 11 meses

Best option still twilio

toomuchtodohace 11 meses

Plivo is an alternative.

gkooshace 11 meses

Plivo, Vonage, Telnyx?