UserVoice launches TouchPoint Toolkit to move service away from the help desk(pandodaily.com)

12 pointsby rrwhitehace 13 años2 comments

UserVoice launches TouchPoint Toolkit to move service away from the help desk

http://pandodaily.com/2013/03/21/uservoice-launches-touchpoint-toolkit-to-move-service-away-from-the-help-desk/

2 comments

I dig this. Breaking down support and community interaction into even smaller steps will get more users to take the first step of participating. I heard that early usage shows a big bump actually happening.

thomasknollhace 13 años

I cannnnnnnnot wait to utilize these new features.