M is dead because it failed to be automated, but the headline extends that to all chatbots. some of the hype around chatbots was their potential for a uniform user interface and less need to download new apps. has there been any evidence that chat as an interface has failed?
Are you referring to the US? Since we don't have a federal cash welfare program[0], what welfare program are you talking about that gives recipients an additional $24/hr ($50,000 a year if working full time)?
I'd rather have only the field I selected autofilled and be given a secondary option to have every field (or maybe choose which fields) in a form autofilled. This bothers me in innocent, non-phishing forms too—especially when the designers don't put labels on the fields and only use placeholders, which I can no longer see after autofill.
I would think some people who got low scores would become disillusioned with the service, blaming the service rather than seeing any fault with themselves. Then being offended, they would be less likely to use the service or harbor negative feelings towards it.