1. No one work arrangement is optimal for all firms.
2. Most policies around RTO (or remote work) are not meaningfully exploring optima (with respect to organizational health and work product quality).
3. Therefore, the amount of preserveration and energy spent on RTO steals focus from main drivers for firm success. Which is probably the point, as the article points out.
Working heavily right now on Customer Personas to use in validating/invalidating , which are configured with viewpoints, biases, and tendencies. Coming very soon will be Persona Journeys, in which you can get live, goal-oriented evaluation of your web app by a Persona.