I understand it's free to set up the business but iCloud, AppleCare and Email/Calendar storage past the free (I suppose tiny) allowance are paid. As Apple loves, freemium with in-app purchases!
Agreed. I'd love to see what prices companies get for volume purchases. I'm the IT Manager in a small team and if the Neo and this was available last year when we set up MDM/Exchange/SharePoint I would have considered it. Specially on the hardware side, ROI/longevity on an Apple Silicon Macbook is times higher than any given Windows laptop.
A lot of new businesses are going the Notion/Google Drive route for docs, tables and knowledge, plus Canva for presentations and more visual work. It's not the majority, but the market is there.
Email, Calendar and company directory built in, custom domains in emails I think... It's more like a MS365 basic version. Which for most small teams is more than enough