I read HN every day, I never post, I signed up for an account just to post this. I'm a senior PM at a large e-comm company, I was EXTREMELY frustrated with the horrible performance of Jira Cloud, I submitted support tickets to no avail. It's obviously an over-architected broken system.
I moved my team to clubhouse, even-though it created an element of fragmentation considering all other teams are using JIRA. I'm so happy though with clubhouse, I can actually get my work done without mindlessly waiting for every interaction.
Icing on the cake: I was considering moving the company over to Jira on a self hosted AWS instance, I've read that it can be a little faster. but.. they're discontinuing the self hosted option. Nail in the coffin for me.
Here’s a link to the full study.