The parent poster is correct though. "Disengagement rate" is the term used in the industry, and what would get you results in google searches.
"Disconnect rate" is not what it's called, so it's helpful to correct that.
“ Their content is so profitable that the people in charge don't really give a fuck.”
Sorry but that’s completely wrong. Almost every animation or vfx studio is barely scraping by. Margins have been reduced so much for film work it’s extremely difficult to turn a profit, which is why so much work is outsourced overseas these days. The reason software isn’t better is because they barely have the resources to improve it.
Everyone’s aware of newer tools, but things like unreal still arnt as good as traditional non-realtime pipelines in terms of flexibility and scalability.