How much does 1000 SMS messages cost? If it's actually significant I would grandfather them in at a lower rate per X number of messages and offer further discounts for referrals.
You don't seem to understand the meaning of the words "angst" or "emo", at least not going by the couple of messages I clicked through on the site.
"It’s been rough. I’m trying to help my husband work through his mental illness. I love him but some days I feel like he takes it out on me a bit with his moods. I know it will get better when he starts counseling next week but right now it is tough. My job is very stressful and I go back next week after two weeks of medical leave to remove an organ and benign tumor. Hoping for sunnier days ahead."
I only have owned one Apple product ever and that's an early gen iPod that I bought used ~10 years ago. It still holds great charge (around twelve hours) with the optimal screen dimming settings, even despite year-long periods of inactivity. Every part of it still works.
I am a Linux fanboy so take it from me that this was actually a great product.