Because of business loans and tax breaks it looks like companies will come out of this profitable and the government will pay for the workers during this period.
I think that this hits the nail on the head. That often the bulk of the people who use enterprise software are not the true end-user.
Think of Salesforce which people who use it complain about daily. The end-users are actually all the people who get the reporting and sales management out of Salesforce. They love it as a tool. The sales people are only data entry people... Therefore its optimized towards the true end-users.