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1 points·by hoverbot·il y a 10 mois·0 comments

Close the loop: analytics that teach your chatbot to fix itself

hoverbot.ai
8 points·by hoverbot·il y a 10 mois·4 comments

Four chatbot widget patterns for websites and apps: from bubble to super app

hoverbot.ai
2 points·by hoverbot·il y a 11 mois·1 comments

Make a smart router the center of your chatbot

hoverbot.ai
2 points·by hoverbot·il y a 11 mois·1 comments

Handling PII in customer-facing AI chatbots: mask before sending to LLM

hoverbot.ai
2 points·by hoverbot·il y a 11 mois·1 comments

comments

hoverbot
·il y a 10 mois·discuss
We just built a production grade multilingual RAG system and wrote up the design and what we learned in “Multilingual RAG That Actually Works: A Practical Architecture.”

Many multilingual RAG setups break in familiar ways: embedding spaces that do not line up, chunks cut mid sentence, and translation that mangles names or IDs. We tried a different path. We keep the reasoning in one base language, translate only at the edges, and guard important terms with glossaries.
hoverbot
·il y a 11 mois·discuss
We outlined four common patterns for embedding chatbots, from simple bubbles to multi-tab hubs, and looked at where each approach fits best. Would love to hear what patterns the HN community has seen work well (or fail) in real-world use.
hoverbot
·il y a 11 mois·discuss
Author here. We run chatbots with a smart router: classify noise/PII first, call retrieval+LLM only when needed, and use deterministic flows for actions. This keeps latency and cost down and makes behavior explainable. What would you add or change?
hoverbot
·il y a 11 mois·discuss
Author here (HoverBot team). How we keep PII out of LLMs in our chatbots: detect fast -> replace with typed placeholders -> call the model -> unmask on our server. We also cover region pinning and vendor privacy controls. Keen to hear trade-offs, failure modes, and better designs.
hoverbot
·il y a 12 mois·discuss
Great practical takes - agentic chatbots work only with real data and feedback loops. HoverBot is built this way: it automates RAG pipelines, includes confidence thresholds, and supports human-in-loop override. You can run vertical assistants (support, sales, HR) from a single dashboard with real-world reliability.
hoverbot
·il y a 12 mois·discuss
Tough experience, but it doesn’t have to be. With HoverBot, if the bot is unsure, it knows when to back off and bring in a human right away. And with built-in conversation analytics, you can keep fine tuning your flows so things just keep getting better.