Coincidentally, I created hellomenot.com to solve a similar problem i experienced at work. My observation is as follows:
Why do people leave it at Hello?
Conversations are the most natural way of communicating – when talking to someone in-person, one often starts talking only after we have their full attention, we wait for them to either nod, or make a sound, or look at you, right? now, because chatting on tools like Flock or Slack is very similar like talking in person – our brain is hard wired to wait before we have the attention of the person we’re talking to.
I feel a huge part of the value of tools like slack, MS Teams, flock, comes from not being cool chat tools but for bringing context into conversation and giving life to information. I've thought deeply about this over the past few years, and I feel it does add value.
I agree with capkutay, these are not problems of a tool, just like you can't help a coworker coming over to you and interrupting your flow, same applies here. I feel we will see more chat etiquette in enterprise and guidelines which will help avoid the tradeoffs. in my experience, the benefits outweigh the tradeoffs.
Why do people leave it at Hello? Conversations are the most natural way of communicating – when talking to someone in-person, one often starts talking only after we have their full attention, we wait for them to either nod, or make a sound, or look at you, right? now, because chatting on tools like Flock or Slack is very similar like talking in person – our brain is hard wired to wait before we have the attention of the person we’re talking to.