Given this is in Australia, I’d have thought that a threat to enforce your rights under the Australian Consumer Law[1] would get some action from the manufacturer.
Essentially, there’s a statutory warranty that exists regardless of any warranty term quoted by the manufacturer, and the manufacturer is on the hook if the product is not fit for purpose or sufficiently “durable”.
Red Hat built it in RHEV (or rather, bought it from Qumranet and rebuilt the .net in JBoss), but struggled in the market. They had an arguably better product than VMware, and better pricing, but VMware customers were hard to move, and Microsoft priced Hyper-V for Windows guests at cheaper than free.
Essentially, there’s a statutory warranty that exists regardless of any warranty term quoted by the manufacturer, and the manufacturer is on the hook if the product is not fit for purpose or sufficiently “durable”.
[1] https://www.accc.gov.au/consumers/buying-products-and-servic...