My second hand experience is not from Hertz, but another rental company.
The company bought a mixture of Teslas and misc. other EVs. In addition, they ignored installing any charging infrastructure at their smaller locations. The EV can't be rented below 80%, and the operator does not have the ability to charge the EV onsite. This takes the EV out of the fleet until either the company sends a driver to pick up the EV or the local operator takes the car somewhere to charge it. The location that I am very familiar with just let most returned EVs just sat unused.
At one point this local operator had 10 EVs waiting to be charged. Eventually the company sent a driver to pick most of them up.
This isn't the only problem with rental EVs, but the lack of forethought in deployment cost this rental company a fortune.
The company bought a mixture of Teslas and misc. other EVs. In addition, they ignored installing any charging infrastructure at their smaller locations. The EV can't be rented below 80%, and the operator does not have the ability to charge the EV onsite. This takes the EV out of the fleet until either the company sends a driver to pick up the EV or the local operator takes the car somewhere to charge it. The location that I am very familiar with just let most returned EVs just sat unused.
At one point this local operator had 10 EVs waiting to be charged. Eventually the company sent a driver to pick most of them up.
This isn't the only problem with rental EVs, but the lack of forethought in deployment cost this rental company a fortune.