I had a hell of a time getting WiFi roaming to work in my house between Omada APs in a low-interference suburban neighborhood.
Any combination of 802.11r and k/v seemed to just cause my phone's connection to drop for minutes at a time when moving around the house.
I wish I could remember my exact solution for you, I believe I just turned off 802.11r and k/v, set channel selection to automatic, and undid any manual or automatic power tuning.
It's pretty unusual to publically throw someone under the bus by name like this in a professional name.
Given it's an unusual situation, people are reflecting on what makes this allegedly incompetent VP different from other incompetent VPs who aren't called out like this?