They managed to create a business model relying in some sort of "slot machine" where customers buy the ticket to discover later they are "stupid" not noticing some rule hidden in the meticulously engineered dark patterns and, to board now and do not miss the planned trip, they will have to pay an expensive fee.
It is still impressive for me they managing to be this good in being nefarious at same time they have to worry about executing the service in such a complex industry.
The cherry on top is their social media, successfully bringing humour to alleviate and to make all of this acceptable, as it was just part of a bigger joke.
Thanks. You understand me. Communication is hard and we have tools for doing a good job, why not using it? Individuals should raise the bar instead of embracing mediocrity.
The deliberate choice of committing such a basic mistake of lower-casing the beginning of all sentences is an insult. I am afraid of reading it, becoming desensitized, and starting to do the same.
Disqusting is the copious amount of trackers they inject in the websites.
For small websites a good start is to get comments by email, publishing only the ones that adds value to the article or conversation. Why? Because we have lots of noise done by social media. A way of curating the comments increase the quality of the website.
If the website gets traction, than it's good to consider a tool to facilitate the commenting and moderation.
> "...happiness to become one’s default state of mind."
I have read psychologists saying that "happiness as default state" is a social construct myth of modern times. You cannot be happy all the time, the fact of being unhappy sometimes is what drives you self-reflect and to chase meaning to your life. To feel pleasure you need to feel some pain.
I am in the automation/finance/tourism businesses.