FWIW, a lot of of the victims (possibly all) are saying they don't care about redactions if they end up being used to protect perpetrators. They want to make sure everyone is held accountable.
> It's to H&R Block's benefit to make you feel that taxes are stressful and you need 3rd party help, though. That you were stressed out about this interaction is H&R's fault; not the law or the IRS.
H&R has lobbyists to ensure taxes are complicated and stressful.