Letterbook (https://letterbook.ai) helps growing companies manage and solve customer support tickets across email, app, Discord, and website forms. Our AI integrates with your inbox, database, Stripe, Shopify, you name it. Every ticket that comes in gets a draft resolution that you can approve in 1 click.
My co-founder Ethan and I grew our last product, an AI personal assistant app, to 100k users. At one point, we’d get 30-50 support tickets a day, and I had to buy an ancient help desk software and a VA in the Philippines to respond to users.
We knew AI agents could make support 10x easier, so we built the first version of Letterbook and immediately migrated Martin off of Freshdesk.
Now, we're giving Letterbook to other startups at a discounted price. You can try it for free, and then pay half the price of Fin or Zendesk AI to start automating customer support at scale.
If you happen to be in need of a support platform, I can't wait to hear your feedback! If you have general thoughts on AI support agents, past experiences using Zendesk/Intercom/Freshdesk, or AI-native challengers broadly, I'd love to discuss any of these topics with you.
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Show HN: Claude Code for Customer Support · HackerTrans
Watch our demo video: (https://www.youtube.com/watch?v=S1vNoMTcKoI).
My co-founder Ethan and I grew our last product, an AI personal assistant app, to 100k users. At one point, we’d get 30-50 support tickets a day, and I had to buy an ancient help desk software and a VA in the Philippines to respond to users.
We knew AI agents could make support 10x easier, so we built the first version of Letterbook and immediately migrated Martin off of Freshdesk.
Now, we're giving Letterbook to other startups at a discounted price. You can try it for free, and then pay half the price of Fin or Zendesk AI to start automating customer support at scale.
If you happen to be in need of a support platform, I can't wait to hear your feedback! If you have general thoughts on AI support agents, past experiences using Zendesk/Intercom/Freshdesk, or AI-native challengers broadly, I'd love to discuss any of these topics with you.