I’m only interested in this because it is the first company I’ve seen try to completely wipe itself off the face of the earth in a little over a week. You won’t even be able to access your billing history after March 27 and there will be no support available after that date.
Because it opens them up to liability. The most experienced board members will leave the board deck behind so they don’t have a copy. They sure won’t go searching for things that aren’t presented in the board meeting. It’s better for them to blame and fire the CEO.
This is exactly the kind of failure Google is notorious for. Google has put me through their login purgatory multiple times where the only solution was to wait many days and try the same steps again until it works. I think it would be much easier to get this resolved with OpenAI than with Google.