This has been an ongoing debate in the mountain bike world for a number of years now. Direct to consumer brands have clearly been making a dent in the traditional retail model. Intense just announced a hybrid model, where shops stock demos and consumers receive their new bike directly from Intense. Seems like a win-win - shops don't have to stock slow moving inventory and consumers get lower prices year round.
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If I don't recognize a number, or have a scheduled call, I will almost always let the call go to voicemail. Then I'll decide if the call warrants a call back. Usually it doesn't.
Have you considered Drift as an alternative to Intercom? I have a small SaaS app as well, and my Intercom bill is about $130 a month compared to $50 with Drift.
check out feinternational.com (OP mentioned them as well). I've been subscribed to their "Buyers list" for over a year and I've seen many nice saas businesses listed.
For what it's worth I'm not surprised. I had a very poor experience with them. The actual shipping time was significantly longer than promised (pretty sure their model was to act as a dropshipper), and then I was unable to get a response to return the shoes I no longer needed.
In coastal regions of the PNW it is not uncommon to see moss and algae growth start within 3 years of a roof being installed. Replacement can be necessary within 10 years if the problem isn't dealt with.
Not a remote job per se - but my side project which pays me in USD is working out quite well since the Canadian dollar started sliding. The economics of a building small side project have improved dramatically if you can get paid in USD and live in Canada.
1) I'm currently building a product in a niche with a clear leader. Turns out it isn't that hard to steal customers from them because they appear to be rather comfortable and are unwilling to listen their customers.
2) Whatever niche you initially pick - please make the effort to do some basic customer discovery. Call some folks up who are directly experiencing the problem you are trying to solve. Even talking to 20 people will give you a lot more to go on. People are much more willing to talk if you aren't selling them anything.