> If issues are much more frequent than with human responders, the system will obviously not be deployed.
Part of the issue is that they're using metrics from a poorly supported system as comparison. If they funded the emergency service optimally then these comparisons would make sense.
I think there was a sweet spot right before major social media adoption where lines were more clearly drawn. By that I mean you could find information if you needed/wanted to but you were constantly bombarded with it in tones that spoke it with 100% confidence with the sole purpose of getting you to click on something.
The original link was about finding meaning after all, right?