jarland · HackerTrans

5 tahun yang laludiscuss

I appreciate your recommendation. I'm no friend to intelligence agencies, but I don't want to necessarily put myself out there as a competitor to something like the old Lavabit. I'm not looking to be a victim of the US government any more than I want to see my customers victimized by them.

jarland

5 tahun yang laludiscuss

This has been my position for a while as well. We even saw last year the revelation that the CIA had been in Switzerland:

https://www.washingtonpost.com/graphics/2020/world/national-...

It's definitely a false sense of security to assume that being on one side of a particular border increases your security. There may be degrees of truth to it but there's no "if your data is here, no agency will ever come for it." When protecting the contents of your data is important, the largest workload should be on sender and recipient. The protocols they decide to use, the encryption they choose for their content, etc.

jarland

5 tahun yang laludiscuss

The problem is that a very significant number of email clients don't because it's not part of the open standards that they're implemented for.

jarland

5 tahun yang laludiscuss

It's a very tight line to walk, when I intend to offer these lifetime packages and run a company that outlives me. That's why you'll see the price rising on it. I'm trying to find the impulse buy threshold and exceed it to stay on mission. These plans can only fill small unused corners of already profitable servers. Anything more is irresponsible on my part.

jarland

5 tahun yang laludiscuss

And that's totally cool. I think a lot of alternate perspectives around this focus on proprietary implementations, and my focus revolves mostly around open source and licensed software. MXroute isn't a software vendor, and this confuses a lot of people because there are a lot of mail providers out there that are. Google and Microsoft are easy examples.

jarland

5 tahun yang laludiscuss

How do you track the name without tracking the password itself? The IMAP standard doesn't provide a function for this. You'd have to log the password used and do it that way. It'd be hard to implement such a thing with the base protocol without adding a security concern.

Then again I'm not a software developer, I'm an admin and hope to be hiring a dev this year. MXroute works mostly on open source or licensed software, with a heavy focus on custom in-house configuration being around the outbound relays, as the initial focus of MXroute was based on getting emails to their recipients, no matter the cost. These days, that's increasingly difficult and time consuming for a lot of people (IP reputation, etc).

jarland

8 tahun yang laludiscuss

Toss me an email, I'll see what I can do :)

jarland

8 tahun yang laludiscuss

The answer depends on a variety of factors, but in general, when we're alerted to something that could be a violation of our Terms of Service, we attempt to engage with customers. In some cases, we may take actions against the resources running against an account and a vast majority of the time, there is a grace period before any permanent action is taken. If you have questions about specific cases, we recommend contacting our support team directly.

jarland

8 tahun yang laludiscuss

I'd love to chat with you. If you have some time, send an email over to [email protected] and let's talk. I promise nothing but honesty, transparency, ideas, and maybe a few laughs :)

jarland

8 tahun yang laludiscuss

Hey friends! My name is Jarland and I'm on the support team at DigitalOcean. We do have a number of fraud and abuse algorithms, and when we are alerted to potentially fraudulent activity, we take appropriate action, which includes notifying and communicating with individual users. I also want to confirm that we are fully compliant with GDPR.

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