@Whitenoice, recruiters hire them mainly because of their skill set. Keep in mind, most layoffs are because a department is being eliminated and the is no where for the employee to go but to take a severance and leave.
@Bachmeier, I agree. And oh, they are right there with Comcast in my opinion when it comes to bad service. They are very good at making small mistakes like overcharging you know on a bill. So Twitter will do wonders for you :).
I agree with @bpicolo when it comes to support. If you have a problem with most of the big companies in terms of support and they are delaying a response, all you have to do is reach out to the support team on Twitter and they respond ASAP.
Companies such as AT& T, Chase, Citi, Bank of America, Amazon etc..