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protonmail
·2 tahun yang lalu·discuss
Note that Proton Mail servers don't hold your private master key directly — it is always stored encrypted with your password. Also, Proton Mail allows you to import your keys: https://proton.me/support/pgp-key-management
protonmail
·2 tahun yang lalu·discuss
There is no comparison between Crypto AG and us. Our encryption occurs client-side, our cryptographic code is open source ( https://proton.me/community/open-source ), and our tech can and has been independently verified. More about this here: https://proton.me/blog/is-protonmail-trustworthy.

In the case you shared, the name/address of the terrorism suspect was actually given to police by Apple, not Proton. The terror suspect added their real-life Apple email as an optional recovery address in Proton Mail. Proton can't decrypt data, but in terror cases Swiss courts can obtain recovery email. Moreover, the case concerns Proton Mail not Proton VPN, and Proton VPN's no-logs policy has been proven in both independent audits (https://protonvpn.com/blog/no-logs-audit) and in court (https://protonvpn.com/blog/transparency-report).
protonmail
·2 tahun yang lalu·discuss
With Proton Mail you can send password-protected emails too: https://proton.me/support/open-password-protected-emails
protonmail
·2 tahun yang lalu·discuss
We most certainly are not a crypto company. We don't run a crypto exchange, didn't create a cryptocurrency, and don't speculate in crypto. We're an encryption company, but don't lump that in with crypto.
protonmail
·2 tahun yang lalu·discuss
No, this is not correct. Proton Scribe cannot read user emails, and relies on the open-source Mistral model.
protonmail
·2 tahun yang lalu·discuss
Hi! We're sorry to hear that. Can you report to us at: https://proton.me/support/troubleshooting?product=account which exact bank and insurance company these are, so we can see what we can do? Thanks in advance.
protonmail
·2 tahun yang lalu·discuss
You can now, with this recently introduced feature: https://proton.me/blog/enhanced-sharing-drive
protonmail
·2 tahun yang lalu·discuss
For a full account of the new service we're offering check this blog article: https://proton.me/blog/docs-proton-drive
protonmail
·2 tahun yang lalu·discuss
You can upload .docx and .txt and you can export documents in those two formats, as well as in .pdf, .txt, .md, and HTML.
protonmail
·2 tahun yang lalu·discuss
Recipients who do not have a Proton account need to create a free or paid Proton account to access the shared content. The email invitation includes a link to the Proton sign-up page.

Once account creation is successful, they will receive another email with the link that allows them to access the file.
protonmail
·2 tahun yang lalu·discuss
We made it possible, you can learn more here: https://proton.me/blog/email-forwarding
protonmail
·2 tahun yang lalu·discuss
Just providing the information on the most recent correspondents is never enough to provide access to a Proton account. Please share your support ticket number with us so we can see what happened exactly.
protonmail
·2 tahun yang lalu·discuss
You can learn more in our Privacy Policy: https://proton.me/legal/privacy and Transparency Report: https://proton.me/legal/transparency.
protonmail
·2 tahun yang lalu·discuss
Hi! No, this is not the same Proton, we are a privacy-first email, cloud storage, VPN, calendar and password manager provider: https://proton.me/

To learn more about our transition to the non-profit structure, check this article: https://proton.me/blog/proton-non-profit-foundation
protonmail
·2 tahun yang lalu·discuss
No, in fact we have no way to decrypt the emails on our servers, nor can we share them in an unencrypted format with any third parties (law enforcement included). All the data requests we comply with only include metadata which needs to remain unencrypted for the services to function properly.
protonmail
·2 tahun yang lalu·discuss
>How do they get peoples passwords / keys? Easy. They just wait for you to log in and they swipe it then. It’s targeted.

Under Swiss law, Proton cannot be compelled to do this. Nor is this "easy" to execute if you are using the open source mobile or desktop apps.
protonmail
·2 tahun yang lalu·discuss
Honestly, if you try it, you will find it doesn't really work this way. A lot of heuristics are used for recovery, many which are not visible to the outside for security reasons. Also, data recovery is never possible because of the use of zero access encryption.
protonmail
·2 tahun yang lalu·discuss
This is inaccurate. First, Swiss law does not allow the breaking of E2EE. All of Proton's client side code is open source. We cannot arbitrarily change keys in an undetected way due to Key Transparency: https://proton.me/support/key-transparency. We also have open source mobile and desktop apps, so you don't even need to rely on the web app if you don't want.
protonmail
·2 tahun yang lalu·discuss
This is pretty inaccurate. Proton's E2EE works by encrypting client side, and we can't just replace the GPG key because we have both key pinning and key transparency: https://proton.me/support/key-transparency

Proton does not claim no logs and has never claimed no logs. We do not retain logs by default, but our privacy policy has always been clear that we are legally obligated to follow Swiss court orders, which can ask for IP logging on specific accounts.
protonmail
·2 tahun yang lalu·discuss
In the last few months, we have reduced the SMS verification upon signup to a minimum.