How Startups Can Scale Without Mutiny(firstround.com)
firstround.com
How Startups Can Scale Without Mutiny
http://firstround.com/review/fighting-factions-how-startups-can-scale-without-mutiny/
http://firstround.com/review/fighting-factions-how-startups-can-scale-without-mutiny/
I give a fair amount of interviews and asking about how a candidate approached a conflict does bring out useful signal, mostly for raising red flags. A candidate will generally state a problem and say something to the effect of, "I talked to the other person, pointed on these facts X, Y, Z and the other person got on board." It's helpful to know that the candidate uses reason, but if they use facts to steamroll a teammate, that would raise red flags. If the candidate can articulate why those facts would help their teammate get on board e.g. empathizing with the other person, this is a good signal.