Ask HN: How to reach anyone technical at Cloudflare?

26 pointsby Matheus283 anni fa5 comments

All I get from their support tickets are automated responses.

I've been having an issue where they'll send the javascript challenge responses to the wrong origin if the page has a <base> element in it with a different origin, and I just can't seem to be able to reach anyone at CloudFlare for them to fix their code.

https://support.cloudflare.com/hc/en-us/requests/3080539

6 comments

simon-cf3 anni fa

Thanks for flagging this potential bug up - I'm raising internally and someone will get back to you today.

ddorian433 anni fa

Have enough upvotes here so the ceo/cto shows up.

Pay for enterprise.

Reply again to your support ticket to get picked up (worked for me after a few weeks).

tytalus003 anni fa

good luck with that, we've got enterprise and have been waiting since November for any sort of technical help with a problem around R2

leros3 anni fa

The Cloudflare Discord is pretty active. I've gotten engagement with product managers when having issues with products.

trillic3 anni fa

Apparently by posting on HN

[deleted]3 anni fa