Well, O'Reilly seems to be focusing on the large, corporate market, with a broad array of topics, so from that perspective this move makes perfect sense as a small, simple optimization on their part.
At Pragmatic Bookshelf, however, we focus on the individual, highly skilled developer looking to improve their skills and those of their teams. We don't offer a broad array of tech topics, just the ones we feel are important.
We focus on readers who like to collect and own their books, DRM free in epub, mobi, and PDF formats (you get all three for one price, and can re-download forever, or as long as we're in business ;)
It's a different market, and a different approach.
So don't go hating on O'Reilly for this move—if it doesn't suit you, you're not their market. And that's okay. It's a big world.
I'm very sorry to hear that. But unfortunately, support was correct. We can't control when -- or IF -- Amazon ever ships an update that we provide. If you buy from us directly, we ship out updates to books regularly.
In this case, if you email me directly, I'll email you the latest version of that book by hand.
Also, for anyone who wants to own individual ebooks, please help yourself to this coupon: iLoveEbooks, good for 30% off at pragprog.com.
At Pragmatic Bookshelf, however, we focus on the individual, highly skilled developer looking to improve their skills and those of their teams. We don't offer a broad array of tech topics, just the ones we feel are important.
We focus on readers who like to collect and own their books, DRM free in epub, mobi, and PDF formats (you get all three for one price, and can re-download forever, or as long as we're in business ;)
It's a different market, and a different approach.
So don't go hating on O'Reilly for this move—if it doesn't suit you, you're not their market. And that's okay. It's a big world.
/\ndy Publisher, Pragmatic Bookshelf