Totally agree that overall Facebook Ads is great for demand generation while Google Adwords is much better for demand fulfillment. Also you're right on the attribution model, Facebook clearly attribute to itself every conversion from people who clicked the ad no matter of the last click.
In the future I'll try to make a followup post playing with GA various attribution models and checking how they change the data!
I don't, I've written in the post I envy them for the great outcome they had out of $50 spent in Fb Ads ... that's what marketing is all about, getting the most out of your time/money :)
Sorry that what the post remember you of. Was not the intention.
I'm the first to say that Facebook Ads don't work for everyone. And in advertising you should immediately stop spending on anything that don't have a positive ROI.
Still before stopping you should learn a bit how to use the platform and give it a fair try.
Then if it does not work ... stop it immediately and move on testing another channel :)
This is partially true ... but still promoting a b2b service on FB is always tough ... I see many of our customers with b2c products getting crazy conversion rates and spending more and more.
Agreed but doesn't this apply to every Advertising platform? Are you going to get much better results if you spend $50 with no expertise on Google AdWords or display advertising ?
Would be really interesting to know how much the long tail account for :) But guess we'll never know!
For sure both Facebook and Google should do a better job training users with 0 expertise to better use their platform. I don't think in the long term they have much space to grow more in the enterprise, SMBs, the long tail are the segment where the future growth is ... and if they loose them after the first $50 it will be tough!
That's true but actually Facebook now try to charge for CPM not clicks so that soften the problem, and still, you should check your CPA ... if that makes sense some fake clicks are acceptable.
Thanks :) Yep ... I wrote it exactly out of frustration for reading post after post here on HN bashing Fb Ads because of Fake clicks ... people should stop caring about clicks and focus on real metrics. Then a platform may not be a good fit for you, but still you cannot know if you test with a $50 budget
Of course I'm not saying that it's extremely frustrating both to have click fraud and having little data from Facebook to better understand what's going on. I totally agree with that.
However:
1) I don't think Facebook would be so stupid to intentionally fraud on clicks ... the damage could be much bigger than the gain. I'm pretty sure this is mainly due to click farm, bots and so on.
2) I don't care about the click fraud. I don't advertise to get clicks. I advertise to get customers. As long as the overall CPA I get from Facebook is lower than AdWords I'll keep advertising on Facebook.
Screw the cpc and the fake clicks :) they exist, nothing you can do about it, live with it.
The only thing you should consider to get to any conclusion is the overall CPA.
Facebook is a different beast from AdWords, you cannot simply target people searching for "Online budgeting tool". You have to find a good demographic and that requires lot's of testing. From that point of view $50 is actually meaningless.
Yeah ... he can say that Facebook is charging him for fake clicks ... that's an old news :)
The article raises some great points and it's very frustrating to read these articles as the founder of a Facebook Ads Optimization tool aimed at SMBs (AdEspresso - http://adespresso.com - Shameless plug :P).
I'm not going to say that copy was not good or that the number Facebook tracks are correct. I find the copy of the ad used pretty good overall. However I've some consideration about it:
- I totally agree that Facebook must improve its tracking and must do more to prevent clicks fraud ... a problem which is still very relevant
- Lot's of Facebook Ads traffic comes from mobile nowadays. This can be good or bad. If you're promoting a website and aiming at conversions on a non mobile-friendly website you MUST disable mobile targeting.
- Overall $50 budget is not enough to get to any relevant conclusion.
- On a product like this (budgeting, finance, etc.) it's critical to find a very good audience to target. I'd suggest using a lot custom audiences.
- Facebook Ads bounce rate & overall quality is very often lower than Google, Yahoo & Bing, this is implicit in the nature of the platform. On Google you're getting traffic from people who are actively searching for a keyword strictly related to your product. On Facebook you're targeting people based on demographic profile and a vague interest. However Facebook is very often much cheaper than Google.
- CPC & CTR are meaningless metrics. You should always have conversion tracking and measure the overall CPA to acquire a customer. Click frauds, wrong reportings etc. ... they exists. You cannot do anything about it. You should not give a crap about it. Just check your Cost to acquire a customer and see if it makes sense.
- Sometime for some markets Facebook Ads for direct conversions simply don't work. Create valuable content like eBooks, webinars etc. to get cheaper leads and then close the sales funnel with targeted emails.
It may work ... and if you just want 200k fans no matter what you don't even need Facebook Ads, you can go directly to the like farms and get them for much cheaper.
But then how will he explain his investors that his 200k "Fans" are generating 0 revenues ? :)
I agree on this point that with Facebook training you should have at least some experience but I guess he didn't learn that much :)
$6/400k is like a medium sized agency monthly budget. It's not something you learn to manage in 1 or 2 days training.
You never scale a campaign to that level until you've done weeks if not months of testing and fine tuning with every possible ad's creatives and demographic audience. Starting at $100k/days means whatever goes wrong it's already too late to fix it ... you don't have the time to do any serious testing and optimization.
Moreove it's not that easy to spend $100k/day in canada ... I deal with many Startups and Brands that get Facebook Ads right and their usual problem is they've found the right mix ads/audience to have a very good ROI but they cannot scale it to spend those amounts.
Spending $100k per days probably means that he was targeting the whole canada. Whitout any specific targeting on interests, demographic informations etc. If that's the case and he was getting 150k clicks per day out of a $100k budget he should be pretty happy :)
Reading this story honestly I would summarize it like this: "User don't know anything about Facebook Ads. Decide to test them. Test with $400k in 4 days. Totally waste his money".
Facebook is not perfect ... and click fraud is a huge problem. This does not means that Fb Ads does not work or return a negative ROI. You simply need to know the medium you are advertising on and use it wisely.
Thanks god we live in 2014 ... we can track everything ... real things like sales, leads, subscriptions. WHY people keep advertising to go after vanity metrics such as Number of likes or clicks. Who cares about the clicks.
Part of them are fake? Sure! Facebook should do more? Sure! Can you still earn money tracking you Facebook Ads overall Cost per sale instead of the cpc? Damn sure!
The best way would be to have access to Facebook Ads API. That would make everything really simple.
However keep in mind that you could only get a generail indication of the price through time for your given target. The real CPC Facebook apply to your ads change every minute and it's highly influenced by the quality of your ad.
The better your CTR is, the lower the CPC goes. Another factor that influence the CPC is how wide is your target. Usually targeting a small segment is more expensive than a broad target.
Anyhow, you can probably gather some useful data on CPC for your market from Optimal Social: http://www.optimalsocial.com/