Same for me. But I end up never getting a call and needing to check cellphone every 5 mins. What is working great for me now is to turn off everything and just leave calls on loud (like phone was originally designed)
Seems like the author is comparing apples and oranges. There is speed and quality, your automation can process a task faster than an human, but lack quality. Automation can be also slower than an human but create more quality work. If the automation is slower and produces less quality, so of course you don't want that