> What kind of information could you gleam as the owner of a 'service provider' for such a use?
They could find internal targets for DDOS to disrupt the competing VPN service so users get kicked off or can't login. If you can't use what you paid for most would ask to cancel.
Ddos attacks like this occur in any competitive space, but what bothers me here is the hosting company Collective seven appears to have betrayed a client's trust for competitive gain.
With such dishonest practices by hosting providers these days it makes me wonder what is really going on.
NordVPN's poor trust pilot score agrees with you:
https://trustpilot.com/review/nordvpn.com