It is not all about the capacity of the software. If software has been around for a long time, people can gather experience about how to use it. Longstanding software in the hands of someone very familiar with it, will use it like a simple, comfortable, reliable tool. That has huge value to the individuals who use it.
They know they are blind to potentially better products, but they no longer have the time to gather the experience and confidence in the new products.
The simplification of user experience has reduced the opportunity for many individuals to learn. In the 1980's many under achieving boys found the small rewards of computer programming addictive. This promoted self learning in a way that no longer happens.
They know they are blind to potentially better products, but they no longer have the time to gather the experience and confidence in the new products.